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Frequently Asked Questions

What kind of mailing services do you offer?

We offer the full range of mailing services including Data Management and Document Prep. & Programming , digital colour printing and mono printing, Inkjet printing (mono & spot colour), print finishing, envelope inserting, poly bagging or plastic wrapping , hand fulfillment , selfmailers or specialty paper products, postal lodgements and more. Not only are we an experienced mail house, we also provide warehousing and fulfillment services such as , barcoded inventory management, pick & pack fulfillment and packaging along with local, national & international distribution.

For more information on our services, feel free to contact our friendly staff.

Where are you located?

COJO is located in Chatswood, NSW and provides fulfillment and mailing services across Sydney and the Eastern Sea Board. If you’re interested in smart, cost-effective methods from an experienced team, why not give us a call today.

How long will it take for my mailing to be delivered?

COJO moves fast. Our timings will only be limited by:

  • the complexity and volume of your mailing piece
  • the delivery times of any external items supplied directly by you or your other suppliers.
  • Your final sign off processes

How secure is my data with COJO’s data management?

Network protocol, server security, firewalls, encryption technology and leading edge antivirus software coupled with personnel security protocols (such as Access Control, Configuration Management, Unique ID and Authentication Systems, Track & Monitor, Security Gap Testing & Analysis, Certification, Accreditation, and Security Assessments) all factor into our approach to data security. If you have any further requirements please do not hesitate to contact us on (02) 9417 8155.

Are your digital printing services to standard?

We can provide you with any sheet fed digital print product, and can personalise each and every page with our superior layout and data programming skills.

COJO offers high quality output on all our digital laser print devices. 1200 x 1200 dpi with our Mono Fleet and the intensely high quality colour capability provided by the Kodak NexPress 5 colour engine, imparts superior imaging technology with dry electrophotography, 600 dpi, multibit up to 8 bits and classic, line, optimum, supra and Kodak Staccato DX Screening (up to 212 lines per inch). This combined with our Konica Minolta 4 colour engines provide a perfect all round solution to any requirement you may have.

Our digital Inkjet printing capabilities include 600 x 600 dpi mono and spot colour personalisation on envelopes, brochures, magazines etc. We also specialise in duplex personalisation/versioning of large sheets of up to 1000 x 1200 mm.

We also provide a range of post digital print services which include Booklet making, compilation of Manual's (2, 3 & 4 ring binders), the creation of specialised paper products or selfmailers , envelope inserting, poly bagging or plastic wrapping and warehousing, fulfillment and distribution. For more information on digital printing services, laser printing or inkjet printing, visit the respective pages on the website or contact our friendly staff.

Do you offer poly bagging services? If so, what’s included?

What’s included with your fulfillment services?

With our fulfillment, warehousing and distribution services , our focus is on accuracy, efficiency, quality, and tight security. Our current fulfillment services cover (but are not limited to):

  • Loyalty Card Programs
  • Secure gift/Cash card programs
  • Continuity Programs
  • Catalogue Programs
  • Marketing Material/Collateral
  • One Shot promotions
  • Subscription Offers
  • Tailored Services to meet your business needs.

See our "How do we do it" segment under Fulfillment To learn how we can implement these services in your business operations, call (02) 9417 8155 or submit an online enquiry form today..

For more information on direct mailing services or :

... enquire online or speak to our friendly staff

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